Art Studio support

Practical help, without an account.

Find a quick answer below or compose a private email to Glayzer Studio. The website does not store what you type into the contact form.

Creating artwork

Enter a prompt or open a curated recipe. A reference image is optional. Choose its role and strength only when you want it to guide the result.

Credits

The exact cost appears before creation. Credits are deducted only after a successful result is returned and saved. Exporting existing artwork is free.

Purchases

Use Plans & Credits to purchase or Restore Purchases. Apple manages prices, renewal, cancellation, billing, taxes, and refunds.

Secure credit sync

If Apple confirms a purchase but its credits are still pending, keep the device online and reopen Art Studio or use Restore Purchases. The app retries securely; do not purchase the same item again.

Regeneration

Regenerate creates a new result while keeping the original in your Library. It is charged only when the new result succeeds.

Exports

Art Studio supports PNG, JPEG, HEIC, WebP, TIFF, and PDF. If one format is unavailable for a particular result, select another supported format.

Local library

Artwork, prompts, favorites, and history are stored on your device. Export important work before deleting the library or removing the app.

Generation issues

Try once more after a temporary connection error. For a safety or reference error, revise the prompt or choose a different image. Failed requests do not use credits.

Contact the developer

Tell us what happened.