IG Photo Generator support

Useful answers, then a direct line to us.

Start with the practical guidance below or compose an email to Glayzer Studio. The website does not store what you type into the contact form.

Choosing a creation path

Use a Signature Style when you want a prepared professional look. Choose Write My Own when you want to describe the complete result without applying a preset.

Getting the best result

Use a clear, well-framed source photo. Portraits, people in landscapes, and group photos are supported. Avoid heavily compressed or already distorted images.

Identity and group photos

Creation instructions prioritize faces, body proportions, clothing, group order, and natural interactions. AI output can still vary, so review every result before sharing.

Studio Engine

Choose Aura for fast natural polish, CineFlow for cinematic atmosphere, Muse for editorial art direction, or Signature for maximum detail and identity fidelity. Costs are 5, 2, 6, and 10 credits respectively and are always shown before creation.

Output size

Choose square, portrait, full-screen, landscape, or the original ratio. Signature produces the highest-detail output; the other engines are optimized for faster everyday creation.

Credits and fair use

Both monthly and annual plans refresh 100 credits each month. Credits do not roll over. A confirmed technical failure returns the reserved credits automatically.

Purchases

There is no free trial. Apple manages prices, renewal, cancellation, billing, taxes, and refunds. Use Restore Purchases in the app when a verified subscription is not recognised.

On-device Library

Every finished result is saved automatically in the app’s private Library. Tap a photo to enlarge, share, or delete it. Originals are not added to the Library, and there is no Glayzer Studio cloud photo gallery.

Photo privacy

Your selected photo and instructions are transmitted only when you request an AI creation. Processing is transient; finished results are stored locally on your device until you delete them.

Generation issues

Check your connection and try once more after a temporary error. If the issue continues, include your iPhone model, iOS version, selected Studio Engine, output ratio, and the step that failed.

Contact the developer

Tell us what happened.