Stable Audio support

Useful answers, without another account.

Review the common topics below. If you still need help, compose a private email from your own mail app and include only the information needed to investigate the issue.

Purchases and access

Restore purchases in the Premium screen. Apple manages billing, renewal, cancellation, and refunds. Deleting your Stable Audio data does not cancel a subscription.

Music Credits

There is no daily limit. Plan allowances can be used at any time in their billing period, while separately purchased credit packs do not expire.

Generation issues

Include the selected model, workflow, duration, output format, and Generation Record ID. Do not send API keys, payment details, or unnecessary source audio.

Vocals and lyrics

Use an available Lyria model for structured vocals and custom lyrics. Stability models may create vocal textures but do not guarantee exact words.

Voice Studio

Record or import a vocal for a local studio mix, or explicitly choose AI analysis to transcribe the words and detect your musical delivery, tempo, and style. Review the editable draft, then choose 3 Clip or 3 Pro directly. The AI song uses a new vocalist and does not preserve or clone your recorded voice.

Voice analysis privacy

The analysis copy is a temporary mono WAV limited to five minutes and 30 MB. It is deleted from upload storage and Google Files after analysis. Local mixing remains on your iPhone when you do not choose AI analysis.

Source audio

Upload only MP3 or WAV audio you own or are authorised to transform. Streaming pages, DRM-protected media, and YouTube, Spotify, or Apple Music links are not supported.

Prompt correction

Correct & Translate fixes only necessary grammar, sentence, logic, or consistency issues and translates supported prompts to English without adding creative details.

Downloads and records

Ready results can be replayed and downloaded in their original MP3 or WAV format. The Generation Provenance Record is factual documentation, not a licence certificate.

Notifications and privacy

Completion alerts, twice-weekly inspiration reminders, and Analytics & Diagnostics are optional controls. They can be changed in Stable Audio Settings or iOS Settings.

Rewarded vocal trial

Eligible users can open the dedicated rewarded-trial page and choose to watch one ad for four Music Credits—the cost of one Lyria 3 Clip generation. The reward is limited to once per UTC day. Advertising consent and tracking choices are shown only there; no ads appear elsewhere in the app.

Contact the developer

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